Privacy Policy
Your privacy is our priority. This policy explains how Easy Shield VPN collects, uses, and protects your personal information.
Effective Date: January 1, 2024 | Last Updated: January 15, 2024
No Activity Logs
We don't track your online activities
Minimal Data
Only essential information collected
Global Standards
GDPR and CCPA compliant
1. Information We Collect
1.1 Account Information
When you create an Easy Shield VPN account, we collect:
- Email address (required for account creation and communication)
- Payment information (processed securely through third-party payment processors)
- Account preferences and settings
1.2 Technical Information
To provide and improve our service, we may collect:
- Device type and operating system version
- App version and crash reports (anonymized)
- Aggregate bandwidth usage (not linked to individual users)
1.3 What We DON'T Collect
We do NOT collect or log:
- Your browsing history or website visits
- Your real IP address when connected to VPN
- DNS queries or search requests
- Connection timestamps or session duration
- Data content or traffic destinations
2. How We Use Your Information
We use the collected information solely for the following purposes:
Service Provision
Maintain and operate the VPN service, authenticate users, and process payments
Customer Support
Respond to inquiries, troubleshoot issues, and provide technical assistance
Service Improvement
Analyze usage patterns to enhance performance and develop new features
Legal Compliance
Meet legal obligations and protect our rights and users' safety
3. Data Security
We implement industry-standard security measures to protect your information:
- AES-256 Encryption: All VPN connections are encrypted with military-grade encryption
- Secure Servers: Our servers use RAM-only storage that cannot retain data after restart
- Perfect Forward Secrecy: Each session uses unique encryption keys
- Regular Audits: Independent security assessments ensure our systems remain secure
4. Data Sharing and Disclosure
Easy Shield VPN does not sell, rent, or share your personal information with third parties, except in the following limited circumstances:
- Service Providers: Trusted third parties who assist in operating our service (payment processors, hosting providers) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or to protect our rights and users' safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets (users will be notified)
5. Your Rights and Choices
You have the following rights regarding your personal information:
6. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure that all international transfers comply with applicable data protection laws and maintain the same level of protection as described in this policy.
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is deleted within 30 days of account termination, unless required to be retained by law.
8. Children's Privacy
Easy Shield VPN is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, where appropriate, sending you an email notification. Your continued use of our service after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our support system in the app.