Privacy Policy

Your privacy is our priority. This policy explains how Easy Shield VPN collects, uses, and protects your personal information.

Effective Date: January 1, 2024 | Last Updated: January 15, 2024

No Activity Logs

We don't track your online activities

Minimal Data

Only essential information collected

Global Standards

GDPR and CCPA compliant

1. Information We Collect

1.1 Account Information

When you create an Easy Shield VPN account, we collect:

  • Email address (required for account creation and communication)
  • Payment information (processed securely through third-party payment processors)
  • Account preferences and settings

1.2 Technical Information

To provide and improve our service, we may collect:

  • Device type and operating system version
  • App version and crash reports (anonymized)
  • Aggregate bandwidth usage (not linked to individual users)

1.3 What We DON'T Collect

We do NOT collect or log:

  • Your browsing history or website visits
  • Your real IP address when connected to VPN
  • DNS queries or search requests
  • Connection timestamps or session duration
  • Data content or traffic destinations

2. How We Use Your Information

We use the collected information solely for the following purposes:

Service Provision

Maintain and operate the VPN service, authenticate users, and process payments

Customer Support

Respond to inquiries, troubleshoot issues, and provide technical assistance

Service Improvement

Analyze usage patterns to enhance performance and develop new features

Legal Compliance

Meet legal obligations and protect our rights and users' safety

3. Data Security

We implement industry-standard security measures to protect your information:

  • AES-256 Encryption: All VPN connections are encrypted with military-grade encryption
  • Secure Servers: Our servers use RAM-only storage that cannot retain data after restart
  • Perfect Forward Secrecy: Each session uses unique encryption keys
  • Regular Audits: Independent security assessments ensure our systems remain secure

4. Data Sharing and Disclosure

Easy Shield VPN does not sell, rent, or share your personal information with third parties, except in the following limited circumstances:

  • Service Providers: Trusted third parties who assist in operating our service (payment processors, hosting providers) under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or to protect our rights and users' safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets (users will be notified)

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access your personal data
Correct inaccurate information
Delete your account and data
Data portability

6. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that all international transfers comply with applicable data protection laws and maintain the same level of protection as described in this policy.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is deleted within 30 days of account termination, unless required to be retained by law.

8. Children's Privacy

Easy Shield VPN is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, where appropriate, sending you an email notification. Your continued use of our service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support system in the app.

Response within 24 hours
Available 24/7